Privacy Policy

Wood Grain Joinery (“we”, “us”) is a bespoke joinery business based in [LOCATION]. This policy explains what happens to the personal information you share with us through the enquiry form on this website.

When you submit the enquiry form, we collect the information you choose to enter: your name, email address, phone number (if given), the type of work you're enquiring about, how you heard about us, and the details of your message. We only collect what you submit — we don't use analytics or tracking cookies on this site.

We use this information solely to respond to your enquiry and provide a quote. We rely on your consent, given by ticking the consent box on the form, and our legitimate interest in responding to enquiries made to us.

We will not use your details for marketing, and we will not sell or share them with third parties for their own purposes.

Form submissions are sent by email to our team using Resend, a transactional email delivery service, and are not stored in a database on this website. Resend processes the message only to deliver it to us and does not use it for any other purpose.

This website is hosted by Cloudflare, which handles the technical delivery of the site but does not have access to the content of your enquiry.

We keep enquiry emails only for as long as needed to respond to you and, where you go on to become a customer, for as long as is necessary to deliver and support that work.

Under UK GDPR you have the right to ask what information we hold about you, to have it corrected, or to have it deleted. To make a request, contact us at [EMAIL ADDRESS].

This website does not use cookies or third-party tracking analytics.

We may update this policy from time to time. Any changes will be posted on this page.

Wood Grain Joinery
[WORKSHOP / SHOWROOM ADDRESS]
[EMAIL ADDRESS] · [PHONE NUMBER]